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1- GOLDEN RULE - Treat your customers as you want to be treated
as a customer.
2 - PEOPLE - Without great employees you can never have great customer service.
3 - EXCELLENCE
- We are what we repeatedly do. Excellence then, is not an act, but a habit.
4 - APPRECIATION - Appreciation is a wonderful
thing, it makes what is excellent in others belong to us as well.
5 - INTEGRITY - To give real service you must
add something which cannot be bought or measured with money, and that is sincerity and integrity.
6 - POSITIVE
ATTITUDE - Ability is what you're capable of doing. Motivatation determines what you do. Attitude determines how well You
do it.
7 - SERVICE - Here is a simple but powerful rule - Always give people more than they expect to get.
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